Cancellation policy


TEIN SUBSCRIPTION, AUTO-RENEWAL & CANCELLATION POLICY

Last Updated: September 4, 2026

We offer subscription options to make it easy to receive tein on a recurring basis. This Policy explains how tein subscriptions, automatic renewals, billing, pauses, skips, and cancellations work.

Automatic Renewal & Billing

When you purchase a subscription, you authorize tein, L.L.C. to automatically charge your selected payment method for each recurring order at the subscription price and delivery frequency disclosed to you when you subscribe, plus applicable taxes and shipping charges.

Your subscription will automatically renew according to your selected delivery schedule unless you pause, skip, or cancel your subscription as permitted under this Policy.

Minimum Subscription Commitment

By enrolling in a tein subscription, you agree to a minimum commitment of three (3) subscription orders.

Your minimum commitment is satisfied once three subscription orders have been processed and paid for. Paused or skipped shipments do not count toward the three-order minimum.

After completing your three-order minimum commitment, your subscription will continue to automatically renew until you cancel it.

Managing Your Subscription

You may manage your subscription through your online account, including changing your delivery frequency, updating your payment or shipping information, skipping an upcoming shipment, pausing your subscription, or cancelling your subscription once you are eligible to do so.

Changes must be made before your next order is processed to apply to that shipment. Once an order has entered fulfillment, we may not be able to cancel or modify it.

Pausing Your Subscription

During your initial three-order commitment, you may pause your subscription one (1) time for up to 30 days.

A pause temporarily stops your recurring shipment and billing and does not count toward completion of your three-order minimum commitment.

After the pause period ends, your subscription will automatically resume according to your applicable delivery schedule.

After completing your three-order minimum commitment, you may pause your subscription as permitted through your online account.

Skipping an Order

You may skip an upcoming shipment if that option is available through your online account.

A skipped shipment does not count toward your three-order minimum commitment and does not cancel your subscription. Your subscription will continue with the following scheduled order unless you make another permitted change.

Cancellation

You may cancel your subscription after completing your minimum commitment of three subscription orders.

Once you have completed the three-order minimum, you may cancel at any time without a cancellation fee through your online account or by contacting us at support@drinktein.com.

Cancellation stops future recurring charges and shipments but does not cancel an order that has already been processed.

Pricing Changes

We may change subscription prices or other material subscription terms from time to time. If we make a material change that affects your subscription, we will provide any advance notice required by applicable law before the change takes effect.

Promotional or introductory pricing may expire as disclosed when you subscribe, after which your subscription will renew at the then-applicable subscription price.

Returns & Refunds

Subscription orders are subject to our Shipping, Returns, Refunds & Order Cancellation Policy.

Cancelling, pausing, or skipping your subscription does not automatically entitle you to a refund for an order that has already been processed or shipped.

Questions?

For questions about your subscription or assistance managing or cancelling your subscription, contact us at:

tein, L.L.C.
support@drinktein.com
(561) 802-7990
777 South Flagler Drive
West Palm Beach, FL 33401